Our Services – Leveraging Business Systems and Technologies

SOFTWARE & APP DEVELOPMENT OR INTEGRATION

Often the operational process changes that go along with new insights and new markets will require new systems. We'll help you build those. Our software development methodology relies on multiple, rapid prototyping cycles. In fact, we always only half jokingly say, you'll get to use the application, before we build it. Another key part of the success of our methodology lies in understanding the real business needs, so that we don't end up coding the current business ``workarounds`` into the system, just because they were part of the specification.

PMO: PORTFOLIO DELIVERY & GOVERNANCE

Every now and then something big comes along. Something bigger than your day-to-day business is comfortable in handling. The sheer magnitude of the undertaking, the complexity and/or the risk of getting it wrong can be daunting – and you probably need help. We can offer you immediate respite in the form of a team of experienced PMO professionals who can step in and provide you with the interim capability required to deliver the change you require. With experience of multi-billion dollar programmes at a global scale we can offer you affordable, trusted and dependable services – leaving you to run your business whilst remaining confident, informed and in control.

HARDWARE & SOFTWARE SUPPLY

Deus Ex supplies the majority of industry standard IT products. While we are more than willing to set up supplier agreements with agreed discounts and margins for commodity products, we feel that no matter what you paid, if it is the wrong product or solution for your business, you paid too much. Deus Ex specialises in supplier arrangements that focus on delivering business value. We help you get the power of negotiation back in your hands, not the vendors'.

PROJECT & PROGRAMME MANAGEMENT

This is the foundation of our ability to deliver customer value. The more we own the outcome, the greater our ability to ensure satisfaction. That said, we know that your trust will take time and proof, so we are happy to start anywhere or with a small part. We will help you qualify your ideas, come up with creative solutions in order to measure the business case, set the expectations with the business, and then ensure they are delivered on time, to budget and to the service level expected.

RESOURCES & TALENT

We know a lot about building teams and the effectiveness of good people. Sometimes all you need is a little helping hand. We can provide you with, or help you find, the specific resources you need to complete your initiatives. All Deus Ex resources come with our ``satisfaction guarantee``.

IMPLEMENTATION

We provide turnkey installation services or assist your internal team with the implementation of any of the technologies we supply. Implementation is usually at a fixed price and with an associated Statement of Work.

SUPPORT AND MAINTENANCE

Ongoing support and maintenance services are available via vendor or custom Service Level Agreements (SLA). We will work with your team to ensure the training, documentation, human resources, tools and processes are in place to provide the application and system service levels that your organisation expects.

DESIGN & ARCHITECTURE

We generally provide an hour to a day’s worth of presales assistance to understand your requirements, the challenges, and the opportunity in order to qualify the business case, and then provide a proposal for architecture and design services on a fixed rate or fixed price basis. Conceptual, budgetary designs and estimates are provided on a presales basis.

PROCESS IMPROVEMENT & LEARNING

Complex endemic problems often have simple solutions. Deus Ex helps its customers improve the decision and support processes that drive the business results. Service level improvements, cost reduction, or timeliness can usually be effected by a different approach. We provide the consulting and training services to ensure operational staff have the decision frameworks and learning artefacts necessary for breakthrough productivity improvement.

Deus Ex provides innovative and smart solutions to New Zealand corporate and government clients. We are leaders in unlocking your Information assets and removing the constraints of your Technology.